At ReySen Mart your satisfaction is our priority. While we do not accept returns on food items due to health and safety regulations, we stand by the quality of every product we ship.
For the safety of all our customers, we cannot accept any returns on perishable or non-perishable food items. Thank you for understanding.
If your order arrives damaged, broken, or incorrect, we’ve got you covered. Just contact us within 48 hours of delivery with a photo of the damaged item(s), and we’ll send a free replacement right away — no extra cost, no hassle.
Email us at info@basilgrocery with the following details:
Our team will respond promptly and work to rectify the situation.